NBN Co helps people to avoid scams at home and work
NBN Co is continuing its efforts to educate the community from scammers who are increasingly deceiving Australians with new and variations of common nbn themed scams emerging in recent months.
nbn themed scams are one of most common scams reported to Scamwatch, with more than 2,300 reported between January and June this year with losses of $320,624.
Australians lost more than $900,000 from nbn impersonation scams in 2019 with the highest number of reports and losses coming from people aged 65 years and older.
But it is not just people at home who are at risk.
In 2019, businesses reported 5904 scams to Scamwatch with losses of over $5.3 million with business email compromise (BEC) scams causing the largest losses of any scam type ($132 million).
BEC scams affect businesses, suppliers and individuals by tricking people into paying invoices to scammers’ bank accounts instead of the legitimate account.
In fact, Scamwatch reports from businesses show that false billing scams caused the highest losses, at $2.7 million (including some business email compromise reports).
NBN Co is reminding Australians to be extra vigilant about their online security
NBN Co is reminding Australians to be extra vigilant about their online security, with a marked increase in predatory scammers impersonating representatives of essential service providers in order to steal personal details and commit fraud.
With Australians working, studying, shopping and socialising online during the COVID-19 crisis, scammers are increasing their efforts to steal people’s personal or financial details. Similarly, scammers are using people’s reliance on connectivity at this time to mislead people into thinking that their nbn service will be disconnected if they don’t provide a ‘technician’ with online access to their computer.
It is important to not click on the links or attachments in suspicious emails and never respond to unsolicited messages. This is even more important for all of us that are working from home, as scammers are on the hunt for ways to get access and disrupt home and corporate networks.
nbn support now online
Each year, our nbn™ brand ambassadors attend hundreds of events, which allows them to connect with members of the community. These events help to ensure all Australians have the opportunity to learn more about making the most of their nbn™ experience.
As the unprecedented COVID-19 pandemic continues to unfold across Australia and throughout the world, nbn has made the decision to temporarily place our face to face community events on hold and make one-on-one sessions available online.
To ensure you can still get your questions answered you can now book a one-on-one session with an nbn representative via video link or phone.
nbn waives additional wholesale capacity charges of up to 40 percent for 3 month
NBN Co will waive charges for additional capacity of up to 40 percent to Retail Service Providers (RSPs) for at least three months to help them support Australian residential and business nbn customers.
The additional capacity pricing relief applies to all fixed line, fixed wireless and satellite nbn technologies.
From Monday 23 March NBN Co offered retailers access to pricing relief for up to 40 per cent more Connectivity Virtual Circuit (CVC) capacity as required to help meet demand over time at no additional cost.
This announcement follows weeks of detailed planning and assessment by nbn’s engineers on the network’s capabilities to effectively meet Australia’s growing broadband requirements as more people choose to spend more time at home working, studying, shopping, and streaming entertainment content.
Visit nbn.com.au/workingfromhome or click on the logo for more information.