NBN Co is reminding Australians to be extra vigilant about their online security
NBN Co is reminding Australians to be extra vigilant about their online security, with a marked increase in predatory scammers impersonating representatives of essential service providers in order to steal personal details and commit fraud.
With Australians working, studying, shopping and socialising online during the COVID-19 crisis, scammers are increasing their efforts to steal people’s personal or financial details. Similarly, scammers are using people’s reliance on connectivity at this time to mislead people into thinking that their nbn service will be disconnected if they don’t provide a ‘technician’ with online access to their computer.
It is important to not click on the links or attachments in suspicious emails and never respond to unsolicited messages. This is even more important for all of us that are working from home, as scammers are on the hunt for ways to get access and disrupt home and corporate networks.
nbn support now online
Each year, our nbn™ brand ambassadors attend hundreds of events, which allows them to connect with members of the community. These events help to ensure all Australians have the opportunity to learn more about making the most of their nbn™ experience.
As the unprecedented COVID-19 pandemic continues to unfold across Australia and throughout the world, nbn has made the decision to temporarily place our face to face community events on hold and make one-on-one sessions available online.
To ensure you can still get your questions answered you can now book a one-on-one session with an nbn representative via video link or phone.
nbn increases Sky Muster™ data allowances, enhances Sky Muster™ Plus
NBN Co has unveiled new measures to support increasing capacity and data demand for nbn satellite services in regional and remote Australia during the COVID-19 pandemic.
nbn™ Sky Muster™ data download limits significantly increased
Effective from 31 March for a limited period of up to three months, nbn will increase the download data limits that apply to RSPs for the standard nbn™ Sky Muster™ service, providing an additional 45GB for each standard nbn™ Sky Muster™ service at no additional cost to those RSPs.
This additional 45GB will allow RSPs, in some cases, to effectively double the average monthly download limits on retail plans offered to many of their customers.
Enhancements to nbn™ Sky Muster™ Plus
Available from 1 April on an ongoing basis, enhancements for nbn™ Sky Muster™ Plus plans will include an expansion of unmetered content. Once these enhancements take effect, all traffic on nbn™ Sky Muster Plus plans will be unmetered, except for video streaming and traffic via a VPN, both of which will continue to be metered.
For the latest updates, visit nbn.com.au/workingfromhome or click on the image below.
nbn waives additional wholesale capacity charges of up to 40 percent for 3 month
NBN Co will waive charges for additional capacity of up to 40 percent to Retail Service Providers (RSPs) for at least three months to help them support Australian residential and business nbn customers.
The additional capacity pricing relief applies to all fixed line, fixed wireless and satellite nbn technologies.
From Monday 23 March NBN Co offered retailers access to pricing relief for up to 40 per cent more Connectivity Virtual Circuit (CVC) capacity as required to help meet demand over time at no additional cost.
This announcement follows weeks of detailed planning and assessment by nbn’s engineers on the network’s capabilities to effectively meet Australia’s growing broadband requirements as more people choose to spend more time at home working, studying, shopping, and streaming entertainment content.
Visit nbn.com.au/workingfromhome or click on the logo for more information.
10 million homes and businesses can now connect to the nbn™ access network
Did you know that there are now 10 million homes and businesses ready to connect to the nbn™ access network? With all these people ready to connect, here’s what you can do to ensure the most optimal nbn™ experience in your premises. https://nbn.tm/2YobMKW