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nbn local manager, Southern Queensland - nbn
NBN Co announces next phase of network investment to meet future demand

NBN Co has released its Corporate Plan 2021, which outlines how they will provide access to higher wholesale speeds and greater capability to millions of customers living and working across Australia.

With millions of people working and studying from home and thinking more about the download and upload speeds they need, demand for higher speed broadband services is growing, nbn is investing and starting work immediately to meet these needs for residential and business customers.

Working in partnership with retail internet providers, NBN Co will invest up to $700 million in a multi-faceted package of initiatives over the next three years to support business innovation, productivity and growth, including 240 Business Fibre Zones (including Gympie, Maryborough and Toowoomba in the first round).

Additionally, NBN Co has allocated $50 million over three years to work with local councils and state and territory governments to identify opportunities to extend business-grade services outside of these designated nbn™ Business Fibre Zones.

nbn local manager, Southern Queensland - nbn
NBN Co helps people to avoid scams at home and work

NBN Co is continuing its efforts to educate the community from scammers who are increasingly deceiving Australians with new and variations of common nbn themed scams emerging in recent months.

nbn themed scams are one of most common scams reported to Scamwatch, with more than 2,300 reported between January and June this year with losses of $320,624.

Australians lost more than $900,000 from nbn impersonation scams in 2019 with the highest number of reports and losses coming from people aged 65 years and older.

But it is not just people at home who are at risk.

In 2019, businesses reported 5904 scams to Scamwatch with losses of over $5.3 million with business email compromise (BEC) scams causing the largest losses of any scam type ($132 million).

BEC scams affect businesses, suppliers and individuals by tricking people into paying invoices to scammers’ bank accounts instead of the legitimate account.

In fact, Scamwatch reports from businesses show that false billing scams caused the highest losses, at $2.7 million (including some business email compromise reports).

Click here to read more and for tips on how to protect your home or business.


nbn local manager, Southern Queensland - nbn
NBN Co is reminding Australians to be extra vigilant about their online security

NBN Co is reminding Australians to be extra vigilant about their online security, with a marked increase in predatory scammers impersonating representatives of essential service providers in order to steal personal details and commit fraud.

With Australians working, studying, shopping and socialising online during the COVID-19 crisis, scammers are increasing their efforts to steal people’s personal or financial details. Similarly, scammers are using people’s reliance on connectivity at this time to mislead people into thinking that their nbn service will be disconnected if they don’t provide a ‘technician’ with online access to their computer.

It is important to not click on the links or attachments in suspicious emails and never respond to unsolicited messages. This is even more important for all of us that are working from home, as scammers are on the hunt for ways to get access and disrupt home and corporate networks.

Click here for information on how to safeguard your internet connection

nbn local manager, Southern Queensland - nbn
nbn support now online
nbn local manager, Southern Queensland - nbn
nbn increases Sky Muster™ data allowances, enhances Sky Muster™ Plus

NBN Co has unveiled new measures to support increasing capacity and data demand for nbn satellite services in regional and remote Australia during the COVID-19 pandemic.

nbn™ Sky Muster™ data download limits significantly increased

Effective from 31 March for a limited period of up to three months, nbn will increase the download data limits that apply to RSPs for the standard nbn™ Sky Muster™ service, providing an additional 45GB for each standard nbn™ Sky Muster™ service at no additional cost to those RSPs.

This additional 45GB will allow RSPs, in some cases, to effectively double the average monthly download limits on retail plans offered to many of their customers.

Enhancements to nbn™ Sky Muster™ Plus

Available from 1 April on an ongoing basis, enhancements for nbn™ Sky Muster™ Plus plans will include an expansion of unmetered content. Once these enhancements take effect, all traffic on nbn™ Sky Muster Plus plans will be unmetered, except for video streaming and traffic via a VPN, both of which will continue to be metered.

For the latest updates, visit or click on the image below.

nbn local manager, Southern Queensland - nbn
nbn waives additional wholesale capacity charges of up to 40 percent for 3 month

NBN Co will waive charges for additional capacity of up to 40 percent to Retail Service Providers (RSPs) for at least three months to help them support Australian residential and business nbn customers.

The additional capacity pricing relief applies to all fixed line, fixed wireless and satellite nbn technologies.

From Monday 23 March NBN Co offered retailers access to pricing relief for up to 40 per cent more Connectivity Virtual Circuit (CVC) capacity as required to help meet demand over time at no additional cost.

This announcement follows weeks of detailed planning and assessment by nbn’s engineers on the network’s capabilities to effectively meet Australia’s growing broadband requirements as more people choose to spend more time at home working, studying, shopping, and streaming entertainment content.

Visit or click on the logo for more information.

Economic Development Officer - Business South Burnett
10 million homes and businesses can now connect to the nbn™ access network

Did you know that there are now 10 million homes and businesses ready to connect to the nbn™ access network? With all these people ready to connect, here’s what you can do to ensure the most optimal nbn™ experience in your premises.