nbn support now online
Each year, our nbn™ brand ambassadors attend hundreds of events, which allows them to connect with members of the community. These events help to ensure all Australians have the opportunity to learn more about making the most of their nbn™ experience.
As the unprecedented COVID-19 pandemic continues to unfold across Australia and throughout the world, nbn has made the decision to temporarily place our face to face community events on hold and make one-on-one sessions available online.
To ensure you can still get your questions answered you can now book a one-on-one session with an nbn representative via video link or phone.
nbn increases Sky Muster™ data allowances, enhances Sky Muster™ Plus
NBN Co has unveiled new measures to support increasing capacity and data demand for nbn satellite services in regional and remote Australia during the COVID-19 pandemic.
nbn™ Sky Muster™ data download limits significantly increased
Effective from 31 March for a limited period of up to three months, nbn will increase the download data limits that apply to RSPs for the standard nbn™ Sky Muster™ service, providing an additional 45GB for each standard nbn™ Sky Muster™ service at no additional cost to those RSPs.
This additional 45GB will allow RSPs, in some cases, to effectively double the average monthly download limits on retail plans offered to many of their customers.
Enhancements to nbn™ Sky Muster™ Plus
Available from 1 April on an ongoing basis, enhancements for nbn™ Sky Muster™ Plus plans will include an expansion of unmetered content. Once these enhancements take effect, all traffic on nbn™ Sky Muster Plus plans will be unmetered, except for video streaming and traffic via a VPN, both of which will continue to be metered.
For the latest updates, visit nbn.com.au/workingfromhome or click on the image below.